OB-GYN Clinic - Cullman Regional Medical Group
Women’s Health • Cullman, AL
Ratings by platform
- BirdEye: 2.6 / 5 stars (23 reviews)
- U.S. News & World Report: 4 / 5 stars (aggregate patient experience) (69-70 reviews (for hospital-affiliated OB-GYN))
- WebMD: 3 / 5 stars (4 reviews)
What patients say
Patients praise
- Some individual physicians described as kind, attentive, and helpful
- Patients appreciative of specific positive experiences, such as successful deliveries or effective treatment of medical concerns
- Positive feedback on specific providers' thoroughness or expertise
Common complaints
- Difficulty scheduling appointments and long wait times
- Communication issues, specifically regarding answering phones and returning calls
- Dissatisfaction with office staff interactions
- Concerns regarding provider bedside manner and empathy, particularly relating to weight-related comments
In patients' words
"Dr. Massengill is great, but it takes way too long to get in for an appointment or for a nurse to call you back with a concern that you have."
— Patient review, LocalityBiz / Kyeleedds"The Dr made SEVERAL comments about my weight... He honestly seemed more worried about that than the issue I was ACTUALLY seeing him about."
— Patient review, LocalityBiz"Massengail is such a sweet doctor from almost 3 years ago I would still choose her to be my doctor she listens to my concerns..."
— Patient review, LocalityBiz / WebMDMore clinics in Cullman
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