Cullman Regional Medical Group
Family Medicine • Cullman, AL
What patients say
Patients praise
- High praise for physician bedside manner, attentiveness, and willingness to listen
- Patients feeling respected, cared for, and not rushed by their doctors
- Confidence in the clinical knowledge and professionalism of many providers
- Efficient care when issues with scheduling or insurance are not present
Common complaints
- Difficulties with administrative tasks such as prescription refills and appointment scheduling
- Long wait times for appointments and in the office
- Reports of poor or unresponsive customer service and communication from staff and management
- Billing errors and confusing payment requirements
- Perceived lack of compassion or urgency in some interactions
In patients' words
"Dr. Britt always takes time to listen to my concerns at appointments. I never feel rushed or that I am an inconvenience. I appreciate her commitment to my best health..."
— Patient review for Dr. Erin Britt (rater8)More clinics in Cullman
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