Internal & Family Medicine Clinic - Cullman Regional Medical Group
Family Medicine • Cullman, AL
Ratings by platform
- rater8 (Cullman Internal Medicine): 4.91 out of 5 stars (7.9K ratings; 3K comments)
- rater8 (Dr. Erin Britt): 5.0 out of 5 stars (731 ratings; 311 comments)
What patients say
Patients praise
- High praise for physician bedside manner, attentiveness, and willingness to listen
- Patients feeling respected, cared for, and not rushed by their doctors
- Confidence in the clinical knowledge and professionalism of many providers
- Efficient care when issues with scheduling or insurance are not present
Common complaints
- Difficulties with administrative tasks such as prescription refills and appointment scheduling
- Long wait times for appointments and in the office
- Reports of poor or unresponsive customer service and communication from staff and management
- Billing errors and confusing payment requirements
- Perceived lack of compassion or urgency in some interactions
In patients' words
"The doctors are great. But getting back to see them is a hassle... Take money with you or you will not get in!!!!!!!"
— Cullman Regional Medical Group patient review (LocalityBiz)"Dr. Britt always takes time to listen to my concerns at appointments. I never feel rushed or that I am an inconvenience. I appreciate her commitment to my best health..."
— Patient review for Dr. Erin Britt (rater8)"This office is insane. I called a week before my meds ran out due to an error in the way my prescription was written so insurance wouldn’t cover it... 4 days without meds and I’m still waiting for a call back."
— Patient review (Birdeye)More clinics in Cullman
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