Pediatrics | Cullman Regional Medical Center
Pediatrics • Cullman, AL
Ratings by platform
- PlainHospital (based on HCAHPS data): 2 out of 5 stars (overall hospital rating) (N/A)
- Vitals (Dr. Lisa Joines): 3.6 out of 5 stars (19 ratings)
- Healthgrades (Dr. Andrew Jones): 2.0 out of 5 stars (4 ratings)
What patients say
Patients praise
- Some patients report excellent and caring medical care from specific pediatricians
- Appreciation for the staff's efforts to provide patient-centered care in some instances
- Some pediatricians are highly rated by patients for their dedication
Common complaints
- Difficulties in scheduling appointments and reaching staff via phone
- Concerns regarding long wait times and communication lapses
- Dissatisfaction with billing practices and collections management
- Reports of dismissive or unprofessional behavior from some staff/providers
- Negative experiences in the emergency department, including perceived lack of physician attention
In patients' words
"You are the best I used her when I was a child and now I’m going use her for my newborn baby girl."
— Vitals (Dr. Lisa Joines review)"Don’t leave a sick kid waiting for hours only to come back with a worse answer. That is unacceptable."
— Healthgrades (Dr. Andrew Jones review)"I will never return to anything owned or operated by Cullman Regional ever again. Oh and by the way good luck getting ahold of anyone on the phone."
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