Cullman, Alabama
Mental Health Counseling • Cullman, AL
Ratings by platform
- US News & PlainHospital (HCAHPS based): 2 to 3 out of 5 (Patient Experience scores) (Varies by category (e.g., 86% recommend the hospital))
- rater8 (Independent provider reviews): 4.8 to 5.0 out of 5.0 (Hundreds of ratings per provider (e.g., 776, 534, 588))
What patients say
Patients praise
- High patient satisfaction for specific primary care providers (often rated 4.8-5.0)
- Providers praised for being attentive, professional, and good listeners
- Positive maternity and anesthesia experiences reported
- Perception of high-quality, caring staff in outpatient settings
Common complaints
- Reports of billing and collections issues
- Complaints regarding emergency room wait times and perceived lack of physician interaction
- Concerns over communication of medication and discharge information
- Negative experiences regarding medical accuracy and allergy handling
In patients' words
"They will take your bill already paid by the insurance company and send it to not one, but two collections agencies... This whole experience has been a nightmare!"
— LocalityBiz review"Dr. Britt always takes time to listen to my concerns at appointments. I never feel rushed or that I am an inconvenience."
— rater8 patient reviewMore clinics in Cullman
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