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Crown Park Rehabilitation and Nursing Center

Nursing Home • Crown Point, NY

What patients say

Patients praise

  • Praise for rehabilitation (PT/OT) services
  • Appreciation for friendly and professional individual staff members
  • Positive feedback regarding facility cleanliness in some areas
  • Patients reporting successful recovery and restored confidence

Common complaints

  • Concerns regarding staff rudeness, condescension, and perceived lack of compassion
  • Reports of inconsistent or poor cleanliness
  • Complaints about communication, diet order errors, and unprofessionalism
  • Low CMS staffing ratings at local nursing facilities
  • Mixed reviews regarding hospital ER wait times and quality

In patients' words

"My husband has been at crown park for a month for rehab and they have been absolutely amazing! The nurses,therapist, all the staff have been so nice to us! The therapy here I can tell you is top notch !!"

— SeniorCare.com user review

"The staff at front were very nice. Staff in back however, is a complete other story. Many of the ER nurses were ridiculously condescending and rude and incredibly lack compassion."

— LocalityBiz user review regarding Franciscan Health Crown Point

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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Athletico Crown Point

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Franciscan Physician Network Crown Point Health Center

★★★★★4.9/5(66 reviews · 1 platform)

Patients praise: High provider-specific ratings (often 4.7-5.0 range on official directories) · Compassionate and attentive care from certain nursing and clinical staff.

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