Crown Park - Crown Park
Nursing Home • Crown Point, NY
Ratings by platform
- Hospital Compare, SeniorCare, NursingHomeDatabase (CMS data): Franciscan Health Crown Point: 86/100 (Hospital Compare); Crown Park Rehab (NY): 4.4/5.0 (SeniorCare); Ignite Medical Resort Crown Point: 2/5 stars (CMS) (Varies by platform (e.g., 15 reviews on Caring.com for Crown Park Rehab))
What patients say
Patients praise
- Praise for rehabilitation (PT/OT) services
- Appreciation for friendly and professional individual staff members
- Positive feedback regarding facility cleanliness in some areas
- Patients reporting successful recovery and restored confidence
Common complaints
- Concerns regarding staff rudeness, condescension, and perceived lack of compassion
- Reports of inconsistent or poor cleanliness
- Complaints about communication, diet order errors, and unprofessionalism
- Low CMS staffing ratings at local nursing facilities
- Mixed reviews regarding hospital ER wait times and quality
In patients' words
"My husband has been at crown park for a month for rehab and they have been absolutely amazing! The nurses,therapist, all the staff have been so nice to us! The therapy here I can tell you is top notch !!"
— SeniorCare.com user review"The staff at front were very nice. Staff in back however, is a complete other story. Many of the ER nurses were ridiculously condescending and rude and incredibly lack compassion."
— LocalityBiz user review regarding Franciscan Health Crown PointMore clinics in Crown Point
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