U.S. Renal Care: Kidney Care and Dialysis Provider
Dialysis Facility • Crown Point, NY
Ratings by platform
- Better Business Bureau (BBB): C+
- Birdeye: 3.7/5 (7)
What patients say
Patients praise
- Some patients report receiving excellent and compassionate care from staff
- Some staff find satisfaction in helping patients despite organizational challenges
Common complaints
- Hostile or unsupportive work environments reported by some employees
- Concerns about ethical practices and patient-centered care expressed by some staff
- Reports of management issues and poor communication
- Allegations of poor patient experiences at specific locations, including concerns about care quality and staffing ratios
In patients' words
"My mom is a patent here and she has been very well taken care of. We love everyone who works there they are great to her and my family."
— Birdeye User Review"As far as day to day experience, a lot depends upon the unit you are in. The environments vary widely depending on coworkers and manager/admin at each facility. Some are great, some can be toxic."
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