ExacCare
Walk-In Clinic • Crossville, TN
Ratings by platform
- Solv Health: 3.0 out of 5 (Not specified (aggregate))
- Yahoo Local: 2.5 out of 5 (6 reviews)
- Company Website: 4.89 out of 5 (18 reviews)
What patients say
Patients praise
- Convenient alternative to emergency room services
- Fast and friendly service mentioned by some patients
- Helpful in addressing urgent minor health issues (e.g., kidney stones)
- Affordability compared to hospital visits
- Extended operating hours
Common complaints
- Long wait times
- Issues with billing, payment processes, and potential overcharging
- Communication problems with pharmacy orders
- Perceived lack of professionalism or skill by some staff members
- Rude or hostile staff interactions
In patients' words
"After my visit I was told I owed the money then instead of waiting to see if the charges were correct or not...Turns out I didn't owe anything and was harassed for nothing."
— USCompanies.net Review"Friendly, fast, professional, open early. Outstanding care and followup."
— Yelp Review"Unprofessional and unskilled. It's a waiting game. My son waited an hour and half to be seen, just for a nurse to walk in and say, ' I'm confused, I think I may be in the wrong room!' then waited..."
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