Crossville Medical Group

Patients praise

• Individual physicians and providers described as kind, caring, and efficient
• Some patients appreciate the time taken to listen to concerns
• Some staff members described as pleasant
• Helpful alternative approaches to medication and procedures noted by some patients

Common complaints

• Long wait times for appointments and to get through on the phone
• Difficulties with appointment scheduling/cancellations
• Charges for late cancellations while feeling the practice sometimes cancels at the last minute
• Some staff/clerk interactions described as unprofessional or unhelpful