Medical Clinic Crossville | Urgent Care | Crossville, TN
Primary Care • Crossville, TN
Ratings by platform
- Birdeye (Fast Pace Health Urgent Care): 4.5 out of 5 stars (2,141 reviews)
- SolvHealth (Access Medical Clinic): 4.9 out of 5 stars (24 ratings)
- Birdeye (Crossville Medical Group): 3.4 out of 5 stars (72 reviews)
- Yahoo (Crossville Medical Clinic): 1.0 out of 5 stars (1 review)
What patients say
Patients praise
- Staff described as friendly, compassionate, and professional in many instances
- Praise for specific providers for their thoroughness, expertise, and willingness to listen to patient concerns
- Positive feedback on clear communication of care plans
- Efficient initial intake processes in some cases
Common complaints
- Frustration with long hold times and difficulty reaching staff via phone
- Dissatisfaction with billing department responsiveness and insurance processing
- Concerns regarding perceived quality of clinical care and professional abilities
- Negative experiences with administrative staff and appointment scheduling processes
- Occasional reports of feeling dismissed or belittled by staff members
In patients' words
"My first experience with URGENT CARE was VERY positive. They wouldn't help me BUT they did call an ambulance that took me to a hospital that saved my life. My next experience was BAD."
— Uscompanies.net (Fast Pace Urgent Care)"Was put on hold twice for 10 minutes each time and I hung up. Being put on hold merely to leave a message for my GP’ or nurse is unacceptable and dangerous."
— Birdeye (Crossville Medical Group)"Patients have praised the clinic for its thoroughness and the ability of providers... to listen and explain care plans clearly."
— Wheree (Crossville Medical Clinic)More clinics in Crossville
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