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Crossville Medical Clinic
Family Medicine • Crossville, TN
Ratings by platform
- Birdeye (Aggregate): 3.4 out of 5 stars (based on 72 reviews) (72 reviews)
- Yahoo Local: 1 out of 5 stars (1 review (on Yahoo))
What patients say
Patients praise
- Some providers are described as kind, caring, efficient, and good listeners
- Occasional reports of pleasant reception staff and short appointment wait times
Common complaints
- Difficulty scheduling appointments and long hold times when calling the office
- Frustration with administrative and front-desk communication/policies
- Complaints regarding late cancellation fees of $35 combined with reported double standards for office-initiated cancellations
In patients' words
"Was put on hold twice for 10 minutes each time and I hung up. Being put on hold merely to leave a message for my GP’ or nurse is unacceptable and dangerous."
— Birdeye Reviewer"I was recommended to see Julie Livesay & she is wonderful! Straight to the point, listens to you, reassures you & is determined to get you back to good health."
— Loc8NearMe Reviewer"Have to wait forever to get an appointment. They charge you 35 dollars if you don't cancel 24 hours prior to your app.but they cancel you the last minute and that's ok."
— Loc8NearMe ReviewerMore clinics in Crossville
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