Urgent Care Franciscan ExpressCare
Emergency Care • Crawfordsville, IN
Ratings by platform
- U.S. News & World Report: 4 out of 5 (for Franciscan Health Crawfordsville hospital)
- Local review platforms/Yelp: Predominantly 1-star reviews in sampled feedback
What patients say
Patients praise
- Convenient access to urgent care services
- Availability of virtual visit options
- Offers onsite lab and X-ray services
- General perception of efficient clinic operations by some patients
Common complaints
- Long wait times
- Poor communication regarding wait times and delays
- Concerns regarding billing practices and costs
- Perceived lack of care or attention from staff
In patients' words
"Been here 4 hours almost 5 with my 4 mo old baby and still have not been seen. They don't explain anything to you push you to the side when possible."
— LocalityBiz reviews"If I could rate it less than 1 star I would, the cost to have non emergency care is absurd at this hospital and they hide behind "insurance contracted rates" and refused to discuss cash costs."
— LocalityBiz reviewsMore clinics in Crawfordsville
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Patients praise: Friendly and professional staff interactions in some visits · Efficient and timely care for many patients, especially with online check-in.
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Patients praise: Some individual staff members described as professional or pleasant.
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