Franciscan ExpressCare
Emergency Care • Crawfordsville, IN
Ratings by platform
- Vivian Health: 1.0 out of 5 stars (based on 2 reviews) (2 reviews)
- MedicalRecords.com: 2.5 out of 5 stars (based on 28 reviews) (28 reviews)
What patients say
Patients praise
- Some individual staff members described as professional or pleasant
Common complaints
- Long wait times
- Poor communication and service
- Issues with diagnostic accuracy and medical treatment
- Complaints regarding billing and costs
- Unprofessional staff behavior
In patients' words
"Awful. Waited more than 2 hours for stitches. Saw the nurses once, then they walked off and I could over hear them talking about other patients... The PA was the only nice person and did the stitches very well."
— MedicalRecords.com"Been here 4 hours almost 5 with my 4 mo old baby and still have not been seen... service and communication sucks."
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