
Cardiovascular Institute of New England
Cardiology • Cranston, RI
Ratings by platform
- WebMD/Yelp (5 reviews)
- rater8 (verified patient reviews): 4.9/5 (154 reviews)
What patients say
Patients praise
- doctors are described as knowledgeable, thorough, kind, and professional
- patients appreciate clear explanations and the time doctors take to listen to their concerns
- some patients express trust in their specific cardiologists within the practice
Common complaints
- rude, uncaring, or unhelpful office staff and receptionists
- difficulties with communication, such as unreturned phone calls and lack of responsiveness
- administrative issues including lost referrals and cancelled appointments without notice
- some patients feel doctors are dismissive or talk down to them
In patients' words
"Office staff is rude, obnoxious and uncaring...They never return phone calls to me or my pharmacy...Doctors talk down to you as if you are uninformed and unintelligent."
— WebMD/User Review"Dr. Rodriguez is wonderful. He's very kind and considerate. He's extremely thorough and takes time to talk with you. Truly, a great doctor!"
— rater8/Verified Patient Review"The cardiologists within this group, are top notch however the front desk assistant was rude, not offering any assistance or help to a problem."
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