Women's Health Services - HealthPoint Family Care
Women's Health • Covington, KY
Ratings by platform
- Birdeye (HealthPoint Covington Center): 3.2/5 (9 reviews)
- Birdeye (Health Point Family Care: Janardan Soumy G MD): 2.2/5 (6 reviews)
- Vitals: 2.8/5 (2 reviews)
- Facebook (Company-reported): 4.8/5
What patients say
Patients praise
- Some patients report helpful and friendly front desk staff
- Specific instances of personal and attentive physician follow-up
- Improved staffing and service quality observed by some patients over time
Common complaints
- Long wait times even with appointments
- Difficulty with communication including not answering phones or returning calls
- Frustration regarding billing practices
- Dissatisfaction with treatment or provider care quality
In patients' words
"The provider I saw called me himself with my lab results. To me, this represents the positive, personal nature of Dr. Daspugta’s patient care."
— Birdeye"Absolutely horrible place, they don't answer phones OR return voicemails... I have had only bad experiences with health point as a whole."
— VitalsMore clinics in Covington
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