MultiCare Covington Ob/Gyn Clinic
Women's Health • Covington, KY
Ratings by platform
- cfwak.com: 3.1/5
- MultiCare official site (provider-specific): 3.9/5 (32 ratings)
- medicalfertility.lat: 3.3/5
- Doctor.com via Apple Maps: 4.0/5 (8 reviews)
What patients say
Patients praise
- Certain providers are described as knowledgeable, compassionate, and supportive
- Effective communication and patient-centered care from specific doctors like Dr. Hunter and Dr. Wallace
- Easy and convenient access to video visits for some patients
Common complaints
- Reports of poor customer service and rude reception staff
- Complaints about inconsistent care quality, particularly for non-pregnancy related issues
- Frustration over appointment cancellations and rescheduling difficulties
- Perception that care quality varies significantly by patient condition
In patients' words
"Dr. Wallace and staff are amazing. The receptionist and nurses are responsive, respectful, and very courteous. He was very compassionate and understood how I felt, especially with being ignored about my symptoms for years."
— cfwak.com/medicalfertility.lat"I came to this clinic last year for pregnancy and was treated pretty well but if you are not pregnant the quality of service goes way down. They canceled an appointments, changed times, had no kindness or customer service."
— cfwak.com/medicalfertility.latMore clinics in Covington
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