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MinuteClinic Locations in Covington, KY

Urgent Care (or equivalent outpatient care) • Covington, KY

★★☆☆☆1.6/5316 reviews across 1 platform

Ratings by platform

  • PissedConsumer: 1.6/5 (316 reviews)

What patients say

Patients praise

  • Some individual providers reported as kind, thorough, and professional

Common complaints

  • Billing and payment issues, including unexpected fees and difficulty disputing charges
  • Staffing shortages leading to appointment cancellations and clinic closures
  • Poor customer service and long hold times for support
  • Concerns regarding provider bedside manner, communication, and professional conduct
  • Discrepancies in medical documentation or charting

In patients' words

"We arrived, MinuteClinic was closed... Multiple other customers with confirmed reservations were waiting as well."

— PissedConsumer

"The nurse practitioner was very rude... I was verbally abused by this woman."

— ReviewsTalk

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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