Pulmonary, Critical Care & Sleep Medicine - UK HealthCare
Pulmonology • Covington, KY
Ratings by platform
- UK HealthCare Official Provider Profile (Carrie H. Jones, APRN): 4.79 out of 5 (13 reviews)
- UK HealthCare Official Provider Profile (Jillian L. Butcher, APRN): 4.93 out of 5 (16 reviews)
- UK HealthCare Official Provider Profile (Robert J. Murray, DO): 4.8 out of 5 (32 reviews)
- UK HealthCare Official Provider Profile (Parijat Sen, MD): 4.68 out of 5 (5 reviews)
What patients say
Patients praise
- knowledgeable and professional staff
- excellent bedside manner
- patience in explaining medical conditions and treatment options
- patient comfort during appointments
Common complaints
- concerns regarding billing services
- perceived lack of engagement or interest from some providers during appointments
- frustration with unmet expectations regarding treatment clarity
In patients' words
"Dr Murray has had a wonderful effect on my treatment for OSA. He's encouraging, informative, professional, and knowledgeable."
— UK HealthCare Official Provider Profile (Robert J. Murray, DO)"Dr. Murray listen to my questions and concerns ahead of his own agenda. Then he addressed each of my questions and gave me the range of options that were available to me..."
— UK HealthCare Official Provider Profile (Robert J. Murray, DO)"Dr. Murray was friendly, but he didn't seem interested in being there for my appointment... I felt like I led the appointment."
— UK HealthCare Official Provider Profile (Robert J. Murray, DO)"quality of care, which has been largely satisfactory, is outweighed … other patients have had frequent issues with the billing service."
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