Primary Care - Covington | KY - St. Elizabeth Healthcare
Primary Care • Covington, KY
Ratings by platform
- Healthgrades (for Dr. Nathan Gordon): 3.5 out of 5 stars (2 reviews)
- Yelp (aggregate for St. Elizabeth Physicians location): 5.0 stars (cumulative) (17 reviews)
What patients say
Patients praise
- kind, knowledgeable, and caring physicians and nurse practitioners
- thorough explanations of health issues and treatment options
- effective telehealth services and video visits
- clean and convenient facility location
- supportive and respectful staff interactions in person
Common complaints
- difficulties with appointment scheduling and long wait times
- complaints about staff telephone demeanor and rudeness
- perceptions of poor provider communication, such as lack of eye contact or not listening to patient concerns
- frustrations with patient portal/MyChart technical issues
In patients' words
"Dr. Lin is a wonderful, caring, knowledgeable, polite doctor. Always explains and listens to issues."
— St. Elizabeth Healthcare official website patient testimonial"Dr. Gordon does not take the time to make sure his patients understand treatment options... Usually with his back turned to the patient."
— Healthgrades user review"The only real issues I have with this hospital are that it's hard to get another good appointment date if they cancel on you, the people I've spoken to on the phone can be a little rude sometimes..."
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