Behavioral Health - Covington | KY - St. Elizabeth Healthcare
Mental Health Services • Covington, KY
Ratings by platform
- Recovered.org (for Journey Recovery Center): 4.2/5 (not explicitly stated total count)
- Facebook (Covington Behavioral Health): 30% recommend (7 reviews)
What patients say
Patients praise
- some patients appreciate individual doctors for being knowledgeable and professional
- compassionate and thorough care from specific staff members reported by some patients
- positive recovery center reviews regarding treatment effectiveness
Common complaints
- poor communication and lack of compassionate care in the emergency department
- frustrations with office staff, including perceived rudeness, condescension, and unprofessionalism
- concerns about continuity of care and the referral process
- long wait times in the emergency department
In patients' words
"The lack of compassion with this nurse ensured I will never go to a St. Elizabeth facility in my life."
— Medicals-health.com user review"The positive reviews highlight the exceptional care and attention patients received at St. Elizabeth Covington. Patients appreciated the compassionate and thorough service provided by the staff."
— Owldali.com summary of patient experiences"Dr. Patterson is wonderful, but the front office staff is so horrible and unprofessional, it is almost not worth it to get to him."
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