Arches Urgent Care Coventry
Urgent Care • Coventry, CT
Ratings by platform
- Birdeye (Aggregate of Google reviews): 4.8 out of 5 stars (112 reviews)
What patients say
Patients praise
- Attentive, kind, and compassionate doctors
- Clear communication and thorough explanations from medical staff
- Friendly front-desk and clinical staff (nursing/intake)
- Efforts to maintain on-time visit schedules
Common complaints
- Difficulty with appointment scheduling and long wait times for appointments
- Issues with administrative communication and returning calls
- Mixed patient experiences regarding staff and doctors
In patients' words
"Dr. Manown is the most through and attentive doctor. He's kind and compassionate. He explains everything very clearly and he's very generous with his time."
— Birdeye/Google Review"I made an appointment online, checked in & submitted my documents, then they called the day before my appointment (in April) to tell me they couldn’t see me until December. Ridiculous."
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