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Orthopedic Associates of Hartford

Orthopedic Surgery • Coventry, CT

What patients say

Patients praise

  • Highly skilled, knowledgeable, and caring surgeons and doctors
  • Efficient and state-of-the-art surgery centers and facilities
  • Helpful and responsive medical staff in clinical settings
  • Positive outcomes from surgeries such as joint replacements
  • Professional and thorough communication from physicians

Common complaints

  • Long wait times and difficulties reaching staff by phone
  • Concerns regarding administrative and support staff behavior, including reports of rude or condescending interactions
  • Occasional issues with insurance verification or scheduling efficiency

In patients' words

"Dr. McDonald was receptive and informative with his care. He communicated well to help understand the healing process and made sure I understood it completely."

— Birdeye patient review

"Dani at Dr Aaronows office is rude and condescending. I waited an hour to see the doctor and when I asked her if everything is okay she rolled her eyes and told me the doctor is probably sleeping..."

— Yelp patient review

"The staff was very on top of things and things moved along very quickly. Walking into the OR was an awesome experience. Seeing all staff busy and the equipment and screens very bright."

— OAH patient testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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