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OptometryCoventry, RI

★★★☆☆2.6/53 reviews across 3 platforms

Ratings by platform

  • Healthgrades: 1 out of 5 stars (1 review)
  • Trustindex: 4.5 out of 5 stars (aggregate) (Multiple (based on aggregate))
  • Indeed (Employee Reviews): 2.5 out of 5 stars (2 reviews)

What patients say

Patients praise

  • thorough and approachable eye care provided by doctors
  • long-standing family-run business reputation
  • comprehensive eye examination and diagnostic capabilities

Common complaints

  • complaints regarding perceived rudeness from staff or providers
  • dissatisfaction with billing or optical pricing transparency (e.g., lack of notification regarding discounts)
  • reports of errors in eyeglass prescriptions
  • long wait times
  • employee feedback mentioning high turnover and negative work environment

In patients' words

"When I told them they were not right, Dr. Liner seemed very put off, rude and offensive about it. They told me I had to come back in for a full eye exam. After thinking about it, I didn't want to waste more time and money with them."

Healthgrades reviewer

"Spent over 800 on glasses 2 months ago! I went in today to get a screw on the arm fixed. While I’m there I learn if I bought a second set of glasses at the same time it would have been 40 % off Frames 25% off lenses you think they would have told me this 2 months ago when I purchased the first pair."

Trustindex reviewer

"I've been going here for a few years due to the good quality service I get. Dr. Liner is always very thorough and very approachable."

Yelp reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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