Primary Care in Rhode Island
Family Medicine • Coventry, RI
Ratings by platform
- Birdeye (Coventry Primary Care): 3.6/5 (10)
- Birdeye (Village Medical): 4.0/5 (187)
- Yahoo Local (Center of New England Primary Care): 1.5/5 (24)
- Birdeye (Dr. Donald B. Hebb III, MD): 4.4/5 (13)
- Medical News Today (Dr. Donald Hebb, MD): 3.8/5 (30)
What patients say
Patients praise
- Individual providers often receive high praise for being kind, thorough, and attentive
- Long-term relationships with specific, highly-regarded doctors or nurse practitioners
- Some patients appreciate the thoroughness and patient-centered approach of certain clinicians
Common complaints
- Long wait times for appointments and in the office
- Poor communication and unresponsive administrative/billing staff
- Difficulties with prescription refills and referrals
- Perceived rudeness or lack of empathy from front-desk staff
- Issues with billing practices and collections
In patients' words
"Dr. Hebb has been my primary care for over 20 years, he has never failed to be anything other than kind, thorough, thoughtful, and involves the patient in their treatment plan every step of the way."
— Healthgrades (Review of Dr. Donald Hebb, MD)"Now that it has become Village Medical, we are completely dissatisfied. We still use the same doctor, but when we come down with an illness, it now takes 3 months to be able to see him. When you do arrive for your appointment, you can count on a 2 to 3 hour wait."
— Birdeye (Review of Village Medical)"This has been my second time receiving care, I didn't appreciate how the receptionist was rude... also I got a high medical bill that's unaffordable, it seems like money is more important than my health care."
— LocalityBiz (Review of Village Medical)More clinics in Coventry
Arches Medical | Primary Care | USA
Patients praise: Physicians praised for being attentive, kind, compassionate, and thorough · Friendly and professional front desk and intake staff reported by some patients.
MinuteClinic at CVS at 3514 MAIN ST., COVENTRY, CT, 06238
Patients praise: Convenient location for routine services like vaccinations and flu shots · Some patients report professional, efficient, and caring practitioner care.
Find Primary Care - Rhode Island Department of Health
Patients praise: Compassionate and accessible care (specific providers) · Helpful and responsive staff (specific experiences).
Dentist Coventry, CT | Donald P. Rossler, DMD
Patients praise: Friendly, professional, and helpful staff · Caring and gentle approach, especially for nervous patients.
Cardiology & Heart Care
Patients praise: Highly professional and knowledgeable private consultants · Clear and thorough explanations of medical conditions and procedures.
Calendar • Podiatric Footcare Clinic
Patients praise: Friendly, professional, and knowledgeable staff · Effective treatments, including painless nail surgery and verruca removal.
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