Hartford HealthCare Heart & Vascular Institute - Cardiology
Cardiology • Coventry, CT
Ratings by platform
- RateMDs: 3.8/5 (4 reviews)
- Healthgrades: 4/5 (1 review (for specific provider))
- THOCC internal surveys: 4.8/5 (internal survey) (34-177 surveys (varies by service))
What patients say
Patients praise
- Clinical staff (doctors) often perceived as knowledgeable and competent
- Specific life-saving experiences reported by some patients
- Some providers noted for being caring, attentive, and thorough
- High internal ratings for specific departments reported by the hospital system
Common complaints
- Long wait times for appointments and during office visits
- Poor front-desk/administrative staff communication and professionalism
- Difficulty scheduling or rescheduling appointments
- Lack of follow-through on referrals and patient communication
- Perceived lack of compassion or empathy from support staff
In patients' words
"The epitome of everything that's wrong with the healthcare system in the US. Rude, barely functional front desk staff... Actual medical staff seems competent, but the office is awful."
— LocalityBiz review"I do believe they saved my life. Aorta dissection survivor here, may God truly bless their team forever and ever."
— LocalityBiz review"The provided reviews... overwhelmingly highlight significant issues with the staff and administrative processes."
— Analysis of patient feedback (Dr. Rachele Iidelman site)More clinics in Coventry
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