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Public Health Department • Council Grove, KS
Ratings by platform
- Healthgrades: Patient Experience rating: 63% would definitely recommend; 77% gave a rating of 9 or 10 (Not stated on the provided snippet)
- Birdeye: 3.8 out of 5 (33 reviews)
- OpenNPI: Overall rating listed as 3 (context not fully specified in snippet) (Not stated)
- Plaindoctor (CMS Five-Star Quality Rating): 2-star CMS Overall rating for Diversicare of Council Grove (2/5 overall) (Not stated)
What patients say
Patients praise
- Some patients report high doctor/patient-provider interactions (e.g., would recommend; “very pleasant and informative Doctor” etc.)
- Overall patient experience on Healthgrades indicates a substantial share with high ratings (9–10).
Common complaints
- Some reviews mention long waits and dissatisfaction with an arm reversal procedure/doctor (Birdeye snippet).
- Nursing home performance appears below average on CMS Five-Star system with 2/5 overall and complaint-based deficiencies noted.
- CMS HCAHPS survey snippet indicates some negative/less-positive patient-reported experiences (e.g., staff discussion of side effects is not universally 'Always', and no written information is reported by some).
In patients' words
"“If you go to the Walk-in Clinic during the week-end, you might wait over an hour… I was very disappointed…”"
— Birdeye review snippet for Morris County Hospital"“77% Patients who gave a rating of 9 or 10” and “77% patients recommend this hospital. ”"
— Healthgrades snippet for Morris County Hospital"“Overall CMS rating (1-5 stars) | 2/5 … Total deficiencies (current cycle) | 16 … Complaint-based deficiencies | 8”"
— Plaindoctor (CMS Five-Star and deficiencies) for Diversicare of Council GroveMore clinics in Council Grove
Health Department | Morris County, KS
Patients praise: Friendly front-desk staff at the associated hospital facility · Public health department services are structured to minimize waiting periods through appointments.
Morris County Hospital – Council Grove | Associated Urologists
Patients praise: Staff at the front desk described as nice and polite · Doctors generally perceived as knowledgeable and attentive when seen.
Pain Management - Rooks County Health Center
Patients praise: Knowledgeable and practical medical staff · Compassionate and caring approach reported by some patients.
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