CHI Health Clinic Rheumatology (W Broadway)
Rheumatology • Council Bluffs, IA
Ratings by platform
- WebMD Care: 5.0/5.0 (for Dr. Amandeep Rakhra) (3 reviews)
- Birdeye: 3.4/5.0 (for CHI Health Center, 3135 W Broadway) (5 reviews)
What patients say
Patients praise
- physicians are perceived as thorough and welcoming
- doctors are attentive to patient concerns and questions
- effective communication and teaching by providers
Common complaints
- abrupt or unhelpful customer service
- inconsiderate staff and administrative errors
- long wait times
- difficulties with insurance information and phone system navigation
In patients' words
"I was very impressed with Dr. Rakhra, and appreciate her excellent care. She was welcoming and easy to talk to, and took time to listen to my concerns and answer all my questions."
— WebMD Care review, June 21, 2025"Customer service was abrupt, and unhelpful. Options were maze-like, and they couldn't answer my questions regarding whether my insurance was acceptable at the clinic."
— Birdeye review, ~3 years agoMore clinics in Council Bluffs
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