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Pediatrics in Council Bluffs, IA - Omaha - Methodist Health System logo

Pediatrics in Council Bluffs, IA - Omaha - Methodist Health System

PediatricsCouncil Bluffs, IA

★★★★☆4.0/5973 reviews across 4 platforms

Ratings by platform

  • Methodist Health System Provider Page (Bridget L. Buck, PA-C): 4.9 out of 5 (47 ratings (3 written reviews))
  • Healthgrades (Dr. Shawn Jones): 4.0 out of 5 (8 ratings (2 written reviews))
  • Birdeye (Methodist Physicians Clinic): 3.3 out of 5 (14 reviews)
  • Momentary / CMS HCAHPS (Methodist Jennie Edmundson Hospital): 4 out of 5 stars (904 surveys)

What patients say

Patients praise

  • Providers described as thorough and attentive during appointments
  • Positive initiatives such as the Reach Out and Read literacy program for pediatric patients
  • Hospital-wide performance metrics show strong nurse communication and environmental cleanliness scores
  • Many individual providers hold high patient ratings

Common complaints

  • Strict policies regarding appointment tardiness resulting in cancellations
  • Concerns regarding billing practices and coding errors
  • Dissatisfaction with responsiveness and communication from reception/administrative staff
  • Perceived lack of care or dismissiveness from some providers during consultations

In patients' words

"Bridget is so thorough & never rushes our appointment. We appreciate the time she takes for us!"

Methodist Health System Provider Page

"Waited 3 months for an appointment with this doctor was 10 mins late due to school not having, daughter ready to go, didnt get the appointment for being 10 mins late!"

Healthgrades Review

"Seems like the only thing this place is good at is double billing your bill and NOT PROPERLY sending in your statement to your insurance Company!"

Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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