Pediatric Care - CHI Health
Pediatrics • Council Bluffs, IA
Ratings by platform
- HCAHPS / CMS Patient Experience Surveys: 3 out of 5 stars (overall hospital patient satisfaction) (537 (HCAHPS survey))
- Healthgrades (Provider-specific: Laura Denning, CPNP): 5 out of 5 stars (5)
What patients say
Patients praise
- Positive experiences with individual providers (e.g., attentive, knowledgeable)
- Some staff noted for being supportive and treating patients like family
- Quiet environment in the hospital setting
Common complaints
- Long wait times in ER
- Concerns about bed availability and transfer processes for specialized (e.g., pediatric mental health) care
- Perceived lack of follow-up or care coordination by staff
- Reports of poor bedside manner or communication by some staff members
In patients' words
"Dr. Denning always takes the time to listen to us and share her knowledge. She is informative and explains things If we have questions. She always has a positive attitude and is amazing with our son."
— Healthgrades Review for Laura Denning, CPNP"We recently were in need of such [mental health] services and instead of being upfront with us about the fact they had no beds available, they sat us in an ER room for over 24 hours..."
— LocalityBiz User ReviewMore clinics in Council Bluffs
Pediatrics in Council Bluffs, IA - Omaha - Methodist Health System
Patients praise: Providers described as thorough and attentive during appointments · Positive initiatives such as the Reach Out and Read literacy program for pediatric patients.
Children's Physicians – Council Bluffs
Patients praise: Convenient walk-in availability until 10pm · Short wait times compared to other locations.
Council Bluffs - MD West One
Patients praise: Courteous and professional staff · Minimal wait times.
OrthoNebraska Council Bluffs
Patients praise: compassionate and professional bedside manner · efficient appointment processes and low wait times.
Cosmetic Dentist in Council Bluffs, IA Broadway Family & Cosmetic ...
Patients praise: friendly and welcoming staff · attentive and thorough dentists.
Infectious Diseases in Council Bluffs, IA - Methodist Health System
Patients praise: Highly rated infectious disease specialists individually, often with scores above 4.8/5 · Patients feel comfortable with and listened to by specific specialists.
Comparing your options?
Browse other Pediatrics clinics, or filter by state and specialty to compare patient ratings.