MD West One
Orthopedics • Council Bluffs, IA
Ratings by platform
- CMS HCAHPS data / Momentary Labs: 3/5 (537 reviews)
- CMS HCAHPS data / Momentary Labs: 4/5 (904 reviews)
- Rehab.com/Google: 4.3/5 (1,151 reviews)
What patients say
Patients praise
- Compassionate and knowledgeable nursing care in some departments
- Physicians noted for active listening and thorough explanations
- Personalized care and strong bedside manner with specific providers
- Generally clean facilities at some locations
Common complaints
- Inconsistent communication from medical staff
- Long wait times and delays in care or administrative tasks
- Concerns regarding pain management adequacy
- Perceived lack of care or attention from some staff members
In patients' words
"I know he is so very busy, so I appreciate him answering my concerns.. But most of all listening."
— Methodist Physicians Clinic patient review for Dr. Sumit Mukherjee"Becky is phenomenal! I would recommend her to anyone who needed a dr that listens to patients and honestly just a dr that cares..."
— Methodist Physicians Clinic patient review for Rebecca A. Leaders, APRN"Majority of nurses are rude and uncaring. I waited over 2.5 hours as well for my ride home..."
— Patient review of CHI Health Mercy Council BluffsMore clinics in Council Bluffs
OrthoNebraska Council Bluffs
Patients praise: compassionate and professional bedside manner · efficient appointment processes and low wait times.
CHI Health Orthopedics
Patients praise: High level of professional care and expertise from surgeons · Effective communication regarding conditions and treatment plans.
MD West ONE
Patients praise: Courteous and professional staff · Minimal wait times.
Broadway Family & Cosmetic Dentistry
Patients praise: friendly and welcoming staff · attentive and thorough dentists.
Jeffrey S. Sartin, MD
Patients praise: Highly rated infectious disease specialists individually, often with scores above 4.8/5 · Patients feel comfortable with and listened to by specific specialists.
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