Western Iowa Dental
Dental • Council Bluffs, IA
Ratings by platform
- Birdeye: 4.5/5 (657 reviews)
- PatientConnect365 (242 reviews)
- Dentist-Pro.com: 4.3/5 (327 reviews)
What patients say
Patients praise
- Generally favorable aggregate ratings across various platforms
- Positive experiences reported with specific dental staff members and hygienists for routine care
- Some procedures, such as dental crowns, described by patients as painless and reassuring
Common complaints
- Rudeness and lack of professionalism from front desk staff
- Communication and appointment scheduling issues, including issues with confirmation and potential misunderstandings
- Concerns regarding billing practices, including charges for procedures and insurance approval processes
- Reports of long wait times and issues with punctuality
- Occasional negative experiences with dental staff and hygienists regarding patient care quality
In patients' words
"The hygienist was amazing, the reception was not. She was very rude."
— Yelp"Some patients have reported positive experiences with Dr. Galvin and his staff, particularly regarding procedures like dental crowns, which were described as painless and reassuring."
— familydentistryonline.net"Cannot say enough negative things about this place. I wouldnt recommend it to an enemy."
— medicals-health.comMore clinics in Council Bluffs
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MD West ONE
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OrthoNebraska Council Bluffs
Patients praise: compassionate and professional bedside manner · efficient appointment processes and low wait times.
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Patients praise: Highly rated infectious disease specialists individually, often with scores above 4.8/5 · Patients feel comfortable with and listened to by specific specialists.
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