LifeStance Health
Psychiatric Clinic • Costa Mesa, CA
Ratings by platform
- LifeStance via localitybiz.com (1640 Newport Blvd Suite 110)
What patients say
Patients praise
- Clinicians described as attentive, compassionate, understanding, and professional (example: Marina Podlubnaya).
- Some patients report helpful, enjoyable sessions and feeling listened to by providers (Thomas Phan reviews).
- Some reviewers describe adequate therapist experiences and willingness to continue care (LifeStance review on localitybiz).
Common complaints
- Complaints about the parent company/process at LifeStance: difficulty contacting real people, complicated check-in/portal-only communication, and billing/overcharge issues with long refund timelines.
- Criticism of cancellations/no-show and fees (including $150 cancellation/no-show fee) and occasional portal/telehealth link issues.
- Some reviews indicate poor coordination for appointments/new patient availability or repeated cancellations without meeting a therapist.
In patients' words
"“Zero stars for Lifestance. Honestly the worst company to deal with... Impossible to talk to real person... over charged me... took 2 months for them to give me my money back. Avoid this place.”"
— Birdeye review excerpt (Thomas Phan page; review is explicitly for LifeStance company)"“Horrific company. My doctor is fine. The company is absolutely awful. Overcharged me by over $100 and it took 3 months... STAY AWAY!”"
— localitybiz.com review excerpt for LifeStance (1640 Newport Blvd Suite 110)More clinics in Costa Mesa
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