Costa Mesa Medical Clinic: Trusted Family Urgent Care
Primary Care • Costa Mesa, CA
Ratings by platform
- Trustaine: 3.8/5 (Family Care Centers)
What patients say
Patients praise
- Helpful, kind, and professional staff in some encounters
- Convenient online check-in systems (e.g., "hold my place" tool) leading to short wait times for some patients
- Appreciation for patient-centered care and clear communication from specific providers (e.g., PAs)
- Recognized as a useful facility for immediate or routine services like STD testing
Common complaints
- Reports of excessive service fees and mandatory additional exams to receive prescriptions
- Allegations of pushy, exploitative sales tactics regarding "packages" and unnecessary testing
- Patient complaints about feeling rushed or ignored by medical staff
- Reports of unprofessional, rude, or discriminatory behavior by staff
- Concerns regarding long wait times and inconsistent quality of care
In patients' words
"This clinic is a complete scam! ... they pushed unnecessary bloodwork even though my results from 2 months ago were perfectly valid. ... They all Mexican employees and if you are not Mexican the stuff are all stuck up."
— LocalityBiz User Review"Amanda Hamilton, PA-C provided exceptional care and truly restored my faith in medical professionals. She was attentive, knowledgeable, and took the time to listen and explain everything with clarity and compassion."
— LocalityBiz User Review"Urgent Care Centers are so necessary and helpful, but what usually comes with it is long wait times and grumpy, overworked staff. I was able to "hold my place" in line online... I was in and out in 26 minutes flat."
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