Cortland Medical Center Rehabilitation Services - NY - Clinic
Rehabilitation Services • Cortland, NY
Ratings by platform
- Centers for Medicare & Medicaid Services (CMS) / Nursing Home Database: 4 out of 5 stars (CMS overall rating) (Variable historical volume; detailed written reviews are limited)
What patients say
Patients praise
- Availability of diverse, specialized rehabilitation therapies (e.g., PT, OT, speech, pelvic floor, Parkinson’s)
- Improved accessibility and facility layout following recent relocations to the first floor
- Instances of attentive care in specific units like maternity and ICU
- Presence of skilled clinicians valued by patients
Common complaints
- Reports of rude, unprofessional, or dismissive staff attitude
- Concerns regarding poor communication and long wait times
- Complaints about disorganized administrative and discharge processes
- Issues with billing and customer service consistency
- Instances of alleged privacy violations
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