Pulmonary Clinic - Thompson Health
Pulmonary Services • Cortland, NY
Ratings by platform
- Healthgrades (FF Thompson Hospital): 71% patient experience rating (Data based on hospital-wide survey results)
- HospitalCompare (FF Thompson Hospital): 87 out of 100 overall patient rating (Data based on survey respondents)
What patients say
Patients praise
- Some patients report receiving amazing care from nursing staff
- Availability of specialized services like pulmonary rehabilitation and respiratory therapy
- Staff dedication noted during periods of high demand and staffing shortages
Common complaints
- Long wait times in the emergency department
- Poor communication with patients and staff reported by some users
- Instances of reported dissatisfaction with staff professionalism and pain management
In patients' words
"Everyone is tired and worn out and a little empathy and patience from provider and patient will go a long way... Thompson Health is the best hospital I've ever been to."
— User review on a-better-place.com"I was not allowed pain meds. ... I am thankful for a few amazing nurses."
— User review on LocalityBizMore clinics in Cortland
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