New Patient Information – Cortland, NY
Pain Management • Cortland, NY
Ratings by platform
- Birdeye (Guthrie Cortland Renzi Health Campus Walk-In Care): 4.1 out of 5 stars (77 reviews)
- Cortland Regional Medical Center / Emergency Room: 2.3 out of 5 stars (62 reviews (MedicalRecords.com) / 11 reviews (Birdeye))
- Birdeye (Cortland Dental): 5.0 out of 5 stars (353 reviews)
- Seniors.fyi (Guthrie Cortland Medical Center): 3.3 out of 5 stars (104 reviews)
What patients say
Patients praise
- Many patients report thorough, attentive, and caring clinical care from specific practitioners
- Appreciation for efficient, professional service in specialized settings like dental practices or new clinics
- Positive experiences with urgent care responsiveness and convenience
Common complaints
- Reports of rude, unprofessional, or dismissive staff and providers
- Concerns regarding long wait times and disorganized emergency room experiences
- Difficulties with communication and billing transparency
- Frustration with appointment availability and scheduling for sick visits
In patients' words
"I am very excited about this place everything from walking in the door to walking out of the door is wonderful very friendly people professional efficient the doctors are knowledgeable the staff is wonderful and friendly I'm glad that they are here in Cortland"
— Guthrie Cortland Renzi Health Campus Walk-In Care review"Misdiagnosed Needs to stick to her area of expertise and not try to be a Specialist. Doesn’t listen to patients. Poor relationships with other local providers and not willing to collaborate as a team treatment approach. Her way or the highway."
— Dr. Lynn Cunningham review"The people at the front desk are horrible and rude. The hospital is disgusting, and the doctors and nurses don’t know what they’re doing."
— Cortland Regional Medical Center reviewMore clinics in Cortland
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