Guthrie Cortland Nursing
Nursing and Rehabilitation • Cortland, NY
Ratings by platform
- Medicare.gov / NursingHomeDatabase.com: 4 stars (CMS overall rating) (5 complaints on record (since 2023))
- SeniorCare.com: 2.7 / 5.0 stars
What patients say
Patients praise
- Attentive, professional, and compassionate nursing care in specific departments like ICU and maternity
- Clean and well-maintained facilities
- Strong performance in CMS quality measures and staffing hours
- Effective emergency care in some life-saving instances
Common complaints
- Long wait times in emergency and clinical services
- Confusing check-in processes and billing friction
- Inconsistent communication and unprofessional staff behavior in some reports
- Concerns regarding patient privacy practices
- Occasional reports of inadequate care or neglect in high-acuity situations
In patients' words
"This community has received mixed reviews, with many positive comments highlighting the cleanliness, professionalism, and compassion of the staff. Several reviews praised specific departments like the ICU, 2C unit, and emergency room..."
— FamilyAssets.com"Experience across reviews is notably mixed, underscoring real swings in performance. Positive reports highlight urgent responsiveness during childbirth, attentive ICU and maternity care... Yet repeatedly, the ER is described as disorganized..."
— Seniors.fyiMore clinics in Cortland
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