Southwest Medical Group - Cortez
Primary Care • Cortez, CO
Ratings by platform
- Birdeye (Southwest Medical Group: Walk-In Care): 3.2 out of 5 stars (52 reviews)
What patients say
Patients praise
- Appreciation for front desk staff efficiency and professionalism
- Commendation for specific providers for being humane, kind, and knowledgeable
- Positive experiences with accessibility during times of urgent need
Common complaints
- Dissatisfaction with nursing staff communication and perceived laziness
- Complaints about perceived lack of thoroughness in medical examinations, specifically regarding weight-related bias
- Concerns about billing for services when patients feel no effective care was provided
In patients' words
"The lady’s in the front were phenomenal. But the Nurses in the back are terrible and lazy they want to charge you money for Nick to tell you there’s nothing I can do."
— Birdeye patient review"Because 1000 Stars is not an option. PA Krista Cornnell is a miracle. Expert, blazingly humane, kind respectful.... And the facility and the rest of the staff are very very good."
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