All Star Physical Therapy
Physical Therapy • Corona, CA
What patients say
Patients praise
- Friendly and welcoming staff who know patients by name
- Effective and personalized treatment plans
- Professional, knowledgeable, and caring therapists
- Clean and well-maintained facilities
- High patient satisfaction with results for specific injuries like knee and shoulder rehabilitation
- Preference for one-on-one, longer treatment sessions over high-volume clinics
Common complaints
- Difficulty with scheduling appointments
- Lack of clear billing communication and surprise billing issues
- Issues with billing department responsiveness
- Use of inexperienced staff or aides instead of dedicated physical therapists
- Overbooking leading to inadequate personal attention
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