Corona - Neurology Specialists - The Neuron Clinic

Patients praise

• Specific medical providers, such as nurse practitioners and neurologists, praised for kindness, patience, and professional, thoughtful care
• Effective management of complex conditions, such as migraines and dementia, for some patients
• Professionalism from some front desk staff in certain interactions

Common complaints

• Difficulties with administrative tasks such as scheduling, prior authorizations, and getting prescriptions filled
• Frustration with phone systems, high call volumes, and unresponsiveness from office staff
• Reports of patients not meeting the actual neurologist or doctor, being primarily attended by nurse practitioners or PAs
• Perceived lack of personalized attention or thorough evaluation by some patients