Behavioral Health Services | SWH Corona Regional Medical, CA
Behavioral Health • Corona, CA
Ratings by platform
- Yelp: 2.3/5 stars (529 reviews (for the general medical center))
- Healthgrades (General Hospital): 51-53% patient recommendation rate (N/A)
What patients say
Patients praise
- Some patients reported positive, professional, and supportive treatment experiences
- Occasional praise for specific staff members and therapeutic group sessions
- Positive feedback for other hospital departments like nursing in different service areas
Common complaints
- Reports of rude, unhelpful front desk and nursing staff
- Long wait times for psychiatry appointments and follow-up care
- Concerns about outdated diagnostic practices and communication gaps
- General dissatisfaction with quality of care and perceived lack of professionalism
In patients' words
"Worse service ever .. the front desk ladies and the nurses are very rude and not try to help .. they hang up on me twice when I was just trying to get information about my family member"
— LocalityBiz review"My first time at this facility and I was treated very well. The staff is professional and truly wanting to help patients get through their days there as easily as possible."
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