Digestive Medicine Associates | Physician-Owned | South ...
Gastroenterology • Coral Gables, FL
Ratings by platform
- Yelp/MapQuest and Birdeye: 1.5 out of 5 stars (Yelp/MapQuest) / 4.4 out of 5 stars (Birdeye) (23 reviews (Yelp) / 824 reviews (Birdeye))
What patients say
Patients praise
- Physicians are knowledgeable and skilled in procedures like colonoscopies
- Medical staff (nurses, assistants) are sometimes described as professional and compassionate
- Some patients report positive experiences with specific doctors
Common complaints
- Long wait times at the office
- Rudeness or unprofessional behavior from front desk/administrative staff
- Poor communication regarding appointments, cancellations, and doctor availability
- Policies regarding saving credit card information on file
- Issues with insurance verification and unexpected billing charges
In patients' words
"While the nurse and the physician assistant provided a good care, the experience at the front desk was deeply disappointing and concerning. ... Respectful and profesional comunicación should be a basic expectation, especially in a medical setting."
— LocalityBiz (Patient Review)"After charging me for a copay (before my appointment!) and making me wait 40 mintues, I was told that the Dr is not in today. They did not have the decency to call me to reschedule the appointment ahead of time and I wasted an hour of my day."
— WebMD (Patient Review)"Para mj son muy buenos en todo fui muy pero q muy bien atendida desde el medico DR martinez q es exelente medico hasta las enfermeras asistente y todo el personal muy buena atencio e higiene..."
— Yelp (Patient Review)More clinics in Coral Gables
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