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Primary Care Doctors Near Me in Cookeville, TN - Ascension

Internal Medicine • Cookeville, TN

★★★★★4.6/51,694 reviews across 3 platforms

Ratings by platform

  • WebMD and Vitals (for Dr. Amy Hix): 4.0/5 (9 reviews)
  • Healthgrades (for William Swafford, PA): 4.0/5 (4 reviews)
  • Birdeye (for Ascension Saint Thomas Urgent Care - Cookeville): 4.6/5 (1,681 reviews)

What patients say

Patients praise

  • friendly and professional staff reported for some individual providers
  • providers described as knowledgeable and willing to listen and explain treatments
  • positive experiences with appointment availability for certain clinicians

Common complaints

  • long wait times at affiliated urgent care facilities
  • concerns regarding staff professionalism and courtesy at urgent care locations
  • billing transparency issues at urgent care facilities
  • reports of non-compassionate or rushed care in older provider reviews

In patients' words

"Fast service, very professional and affable. Entire staff was warm and welcoming."

— Healthgrades patient review for William Swafford, PA

"non-compassionate. rude mannerisms. doesn't take time for your questions. Spends maybe 3 minutes with you, if you're lucky."

— Vitals patient review for Dr. Amy Hix

"This Urgent Care is pathetic. I took my daughter in with symptoms of either Strep or an ear/sinus infection. We waited almost 3 hours before we were seen."

— Birdeye patient review for Ascension Saint Thomas Urgent Care - Cookeville

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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★★★★★4.8/5(1,410 reviews · 3 platforms)

Patients praise: compassionate and thorough medical care provided by the team · minimal wait times reported by many patients.

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Cookeville Medical Clinic RHC

★★★★★4.8/5(503 reviews · 2 platforms)

Patients praise: Providers are described as caring, smart, and thorough · Appreciation for staff listening to patient concerns without rushing visits.

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