Singleton Eye Clinic: Home
Optometry • Conway, SC
Ratings by platform
- Groupon: 4.6 out of 5 stars (141 reviews)
- Sharecare: 3.0 out of 5 stars (2 reviews (on this specific platform))
What patients say
Patients praise
- Dr. Singleton is described as thorough, knowledgeable, and caring by many patients
- Appreciation for the time taken during examinations and detailed explanations
- Positive experience with the technology used, such as retinal imaging instead of dilation
- Friendly and helpful service from specific staff members
Common complaints
- Poor communication and perceived rude or hateful attitude from front office staff
- Long wait times for appointments and glasses orders
- Dissatisfaction with billing practices and insurance coverage transparency
- Issues with prescription accuracy and eyeglass fitting
In patients' words
"Worse than Terrible. Had to go over four times for exams each time waiting over an hour. Prescriptions were not correct... They are all about the money and don't care about their patients."
— Sharecare review"My husband and I both see Dr. Singleton for our eye care. We appreciate the amount of time he spends and thoroughness of each visit. It's obvious that he cares and knows what he's doing."
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