Optometrist in Conway, SC Vaught Eye Associates
Optometry • Conway, SC
Ratings by platform
- Yelp: 3.3/5 stars (26 reviews)
- NextAdAgency (aggregated): 4.6/5 stars (407 reviews)
- Facebook: 94% recommendation rate (83 reviews)
What patients say
Patients praise
- Praise for specific doctors, including Dr. Dylan Vaught
- Generally friendly staff interactions reported by many patients
- Appreciation for the use of advanced technology and testing during eye exams
- Overall satisfaction with comprehensive service and care from long-term patients
Common complaints
- Issues with appointment scheduling and cancellations
- Complaints about customer service, including perceived rudeness and unhelpfulness from staff
- Concerns regarding unexpected or high costs and fees (e.g., rescheduling fees)
- Reports of poor office communication and long wait times
- Specific incidents involving hygiene concerns during contact lens fitting
In patients' words
"Exceptional from the minute you check in to checkout ....Excellent doctors and staff ... very happy with Vaught Eye"
— NextAdAgency (John L.)"Just called to reschedule my appt my car won't start, and I was told to reschedule it will be 35.00. Just ridiculous, I'll go else where what a business I could see 5.00 but 35.00 to reschedule, just crazy, I rather not do business with a greedy company.."
— LocalityBiz (Suzanne)More clinics in Conway
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