Behavioral Health Services | Conway, SC
Mental Health Care • Conway, SC
Ratings by platform
- Lighthouse Behavioral Health Hospital website (internal): 4.39/5 (based on internal survey data) (Not specified (data collected Jan-Jun 2025))
- DrugAbuse.com / Rehabs.com (Shoreline Behavioral Health): 2.0 / 5 (5 reviews)
- Rehab.com (Shoreline Behavioral Health): 2.74 / 5 (62 reviews)
What patients say
Patients praise
- Some patients reported receiving tools to help with recovery
- Instances of respectful and professional staff interaction reported by some individuals
- Positive internal benchmarking data reported by Lighthouse Behavioral Health Hospital
Common complaints
- Difficulty communicating with doctors and lack of individualized care
- Concerns regarding staffing levels and unprofessionalism
- Dissatisfaction with organizational processes and administrative communication failures
- Allegations of poor treatment during inpatient or outpatient programs
- Issues with responsiveness to patient needs and appointment cancellations
In patients' words
"I would give this facility zero stars if I could! Our child was there for six days and we never got to speak with a doctor."
— Better Business Bureau (Lighthouse Behavioral Health Hospital)"This place is absolutely unprofessional, unorganized and zero patient care empathy. This place is a joke. Please do not waste your time looking for help at this business. Go somewhere else!!!"
— LocalityBiz (Shoreline Behavioral Health)"I love everyone I’ve come into contact with here. Everyone is helpful, courteous and professional, and they are human too. I appreciate the opportunity to participate!"
— Shoreline Behavioral Health Services TestimonialsMore clinics in Conway
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