Imaging & Lab - Conway Regional Health System
Diagnostic Imaging • Conway, AR
Ratings by platform
- Yelp: 2.5 out of 5 stars (27 reviews)
- Expected Healthcare/Third-party platforms: 3.9 out of 5 stars (for Conway Regional Imaging Center) (39 reviews)
What patients say
Patients praise
- Nurses frequently praised for taking time to communicate well
- Access to state-of-the-art diagnostic imaging technology
- Commitment to providing compassionate, high-quality care, according to organizational mission statements
Common complaints
- Long wait times, particularly in the emergency department
- Concerns regarding communication and staff responsiveness
- Issues with scheduling appointments and unclear instructions for procedures
- General patient dissatisfaction regarding customer service and care experience
In patients' words
"Conway Regional Imaging Center is horrible. They give you an appointment time when really it's first come first serve. Show up at 0700 and be the first there or you will be there all day. Terrible customer service."
— Yelp Review"The lab personnel did a very bad job. I got a take home test from the diagnostic clinic. I was given no instructions."
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