NYC Health + Hospitals/South Brooklyn Health, Ruth Bader ...
Urgent Care • Coney Island, NY
Ratings by platform
- Birdeye (Google aggregation): 3.0 out of 5 (1,508 reviews)
- Yelp: 2.0 out of 5 (151 reviews)
- US News & World Report (Patient Experience Score): 3 out of 5 (Not explicitly stated)
What patients say
Patients praise
- Praise for individual nurses, doctors, and specialists for professionalism and compassion
- Appreciation for hospital renovations and modern facilities, particularly in pediatrics
- High performance in specific medical conditions like blood clot prevention and treatment
- Significant portion of patients willing to recommend the hospital to others
Common complaints
- Concerns regarding emergency room wait times and service speed
- Negative feedback on communication from medical staff and frontline interactions
- Reports of perceived inadequacy in care or responsiveness in specialized units such as the ICU
- Instances of frustration with hospital processes or discharge experiences
In patients' words
"Several reviewers praised individual nurses and doctors for their exceptional care and compassion during their stay, highlighting personal connections that improved their hospital experience."
— Medicai Review Summary"Fue increíble la atencion y el profesionalismo de los doctores sali muy satisfecha con mi visita."
— Birdeye Review"No good, especially the ICU team on 7 floor... doctors just not provided enough doses for patient... my father passed away."
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