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Coney Island Hospital - Department of Behavioral Health

Substance Abuse CounselingConey Island, NY

★★☆☆☆2.1/5322 reviews across 2 platforms

Ratings by platform

  • MedicalRecords.com: 2.2 out of 5 stars (164 reviews)
  • Yelp: 1.9 out of 5 stars (158 reviews)
  • Birdeye: Not explicitly quantified as a single score (1,508 reviews)

What patients say

Patients praise

  • Appreciation for individual staff members who provided kind or professional care
  • Recognition of the comprehensive range of services offered, including mental and substance use treatment
  • Some reports of quick and efficient experiences in specific departments

Common complaints

  • Reports of rude or unprofessional staff behavior
  • Long wait times in the emergency department
  • Concerns regarding communication and quality of care
  • Instances of negative experiences in various hospital departments

In patients' words

"Dentist clinic doesn't deserve a single star. Nurse and doctor are so rude. No single smile or nice words."

MedicalRecords.com

"My lovely nurse Alfreda !!! Alfreda made my experience bearable and actually showed she cared ... she deserves a raise."

MedicalRecords.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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