Coney Island Avenue (IDD & Behavioral Health Department)
Primary Care • Coney Island, NY
Ratings by platform
- Yahoo Local: 2.0/5.0 stars (Yahoo Local) (14 reviews)
What patients say
Patients praise
- Friendly, welcoming, and attentive front desk staff
- Highly regarded doctors and therapists who take time to listen
- Positive experiences with ease of scheduling appointments for some patients
- Clean and well-maintained facilities
Common complaints
- Unprofessional, rude, or dismissive staff interactions
- Concerns regarding therapist licensure and clinical documentation accuracy
- Reports of long wait times and being passed over for appointments
- Allegations of safety issues during inpatient stays
- Dissatisfaction with case management and communication regarding waitlists
In patients' words
"Been going here for years, some of the therapists are not licensed and they misunderstand things you say and DOCUMENT them. ... This is a very strange psychiatric clinic because rude, inadequate and unprofessional people work there."
— Birdeye (Interborough Developmental & Consultation Center)"Dr. Zakharov and his wonderful team. Every time my parents come to the office, they feel welcomed and cared for. Inna at the front desk is absolutely amazing — always friendly, attentive, and ready to help with anything."
— LocalityBiz (IDCC Health Services)"Interborough only cares about their wait list... nit their patients. Before covid they worked with their patients and communicated better. Now they drop you like a hat due to high demand."
— Yahoo Local (Interborough Developmental & Consultation Center)More clinics in Coney Island
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