Rheumatology Team - Dartmouth-Hitchcock Medical Center
Rheumatology • Concord, NH
Ratings by platform
- Healthgrades (Dr. Hoke Shirley III): 4.8/5 (171)
- Vitals/WebMD (Dr. Stewart Levenson): 2.8-3.0/5 (4)
- Healthgrades (Dr. Yan Li): 3.0/5 (2)
What patients say
Patients praise
- High levels of patient satisfaction with certain individual rheumatologists, particularly regarding professionalism, attentiveness, and willingness to listen
- Effective use of telerheumatology to improve access to care in rural areas, with high reported patient satisfaction rates (94%)
- Courteous clinic staff and timely communication of recovery information
Common complaints
- Billing transparency and unexpected "hospital" or "operating room" service charges for clinic procedures
- Reports of disrespectful provider behavior or lack of thorough examinations in individual doctor reviews
- Some patients report difficulty in having questions answered or concerns addressed by certain providers
In patients' words
"Dr. Shirley is a highly skilled physician in the field of rheumatology. He also seeks to understand and find answers for his patients. He treats the “whole person.” He is professional and has a great sense of humor. I highly recommend him to anyone."
— Healthgrades Review for Dr. Hoke Shirley III"Disrespectful, no consideration for patient’s time. Wasn’t Willing to do thorough exam. Wasn’t willing to answer my questions and concerns and showed disrespect when I tried to ask questions. Very unprofessional."
— Vitals/WebMD Review for Dr. Stewart Levenson"I think this is an example of hospitals over charging insurance companies and patients for bogus services. I believe these extra fees are not valid and I Dartmouth Health should correct this practice for extra profits at the expense of insurance companies and the patient!"
— Better Business Bureau complaint regarding Dartmouth Health billingMore clinics in Concord
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